Processing Time

If the sauce is ready, stock will ship out within 2-3 business days.  If the shoyu is not pau yet, weight time could be 1 month, but we will let you know.

Shipping Time

Most orders are received between 3-7 days after mail date.  Actual delivery time will be determined by shipping method chosen by purchaser.  

Once an item has left our possession and is with the mail carrier, the only information we have is the provided tracking number. Fujimoto Togarashi Hot Shoyu cannot be held responsible for loss, theft or damages once an item has left our possession and is with the designated mail carrier. We understand the frustration and annoyance that comes with missing packages and we are happy to assist you throughout the process of locating your package as best we can.

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply. Fujimoto Togarashi Hot Shoyu is not responsible for delays due to customs.